LEGAL
Terms, Conditions & Disclosures
The terms governing all services provided by Global Resource Consultants, LLC. By submitting payment, clients acknowledge having read and agreed to these terms in their entirety.
Services & Deliverables
All packages include the deliverables described at the time of purchase. GRC, LLC reserves the right to modify package contents upon prior written notice to the client. Turnaround times are estimates calculated from receipt of all required client materials and are not guaranteed. Rush fees apply solely to packages purchased with the Rush Add-On. GRC, LLC shall not be liable for delays caused by the client's failure to timely provide required materials, incomplete submissions, or circumstances beyond GRC, LLC's reasonable control, including but not limited to platform outages, third-party service disruptions, or force majeure events.
Payment & Refunds
All fees are due in full prior to commencement of work. All sales are final. No refunds will be issued once work has commenced. GRC, LLC will make commercially reasonable efforts to revise deliverables within the applicable revision window. Submission of payment constitutes acceptance of these Terms in their entirety.
Revisions
Cleared Starter & Cleared Professional packages: one (1) revision round within seven (7) calendar days of delivery. Cleared Executive package: up to three (3) revision rounds within thirty (30) calendar days of delivery. A "revision" is defined as one consolidated set of change requests submitted in a single written communication. Additional revisions are billed at $75 per hour, invoiced in thirty (30)-minute increments.
Disclaimer of Warranties
ALL SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. GRC, LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. GRC, LLC MAKES NO WARRANTY THAT SERVICES WILL MEET THE CLIENT'S SPECIFIC REQUIREMENTS OR ACHIEVE ANY PARTICULAR RESULT.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GRC, LLC'S TOTAL CUMULATIVE LIABILITY TO THE CLIENT FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES PROVIDED -- WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY -- SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY THE CLIENT FOR THE SPECIFIC SERVICE PACKAGE GIVING RISE TO THE CLAIM. IN NO EVENT SHALL GRC, LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF ANTICIPATED EMPLOYMENT, LOSS OF EARNINGS, LOSS OF BUSINESS OPPORTUNITY, OR EMOTIONAL DISTRESS, EVEN IF GRC, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
No Employment Guarantee
GRC, LLC does not guarantee job placement, interviews, callbacks, clearance continuation, contract awards, or any specific career outcome. Outcomes are subject to individual market conditions, employer requirements, hiring authority discretion, clearance adjudication processes, and factors entirely outside GRC, LLC's knowledge or control. Client acknowledges that resume and LinkedIn optimization services are advisory and editorial in nature and do not constitute career counseling, security clearance guidance, or federal employment advisory services.
Third-Party Platform Disclaimer
GRC, LLC's optimization services are based on known best practices as of the date of service delivery. GRC, LLC does not guarantee, represent, or warrant that deliverables will achieve specific outcomes on any applicant tracking system (ATS), LinkedIn, USAJOBS, or any third-party platform, all of which may modify their algorithms, ranking criteria, or access policies at any time without notice. GRC, LLC bears no liability for changes in third-party platform functionality, account suspensions, profile removals, or other platform-driven outcomes occurring after delivery.
AI Tools Disclosure
GRC, LLC's services utilize artificial intelligence tools in the research, drafting, and optimization process, in conjunction with human review and editorial judgment by GRC, LLC personnel. Client acknowledges that AI-assisted deliverables are subject to the same revision and accuracy standards set forth herein. GRC, LLC makes no representation regarding the specific AI tools used, which may change at GRC, LLC's sole discretion.
Client Responsibility & Accuracy
The client is solely responsible for the accuracy, completeness, and truthfulness of all information provided to GRC, LLC. GRC, LLC shall bear no liability for errors, omissions, or inaccuracies in deliverables arising from incomplete, inaccurate, or misleading information submitted by the client.
Client Indemnification
The client agrees to indemnify, defend, and hold harmless GRC, LLC and its members, managers, employees, agents, and contractors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) the client's provision of inaccurate or misleading information; (b) the client's misuse or unauthorized distribution of deliverables; (c) the client's breach of these Terms; or (d) the client's violation of any applicable law or third-party rights in connection with the services.
Confidentiality
All personal and professional information shared is used solely for delivering contracted services. GRC, LLC does not sell, share, or disclose client data to third parties, except as required by applicable law or valid legal process. This obligation does not apply to information that is or becomes publicly available through no act or omission of GRC, LLC.
Clearance & Security Notice
SERVICES ARE PROVIDED SOLELY FOR UNCLASSIFIED, PUBLICLY SHAREABLE INFORMATION. THE CLIENT BEARS SOLE AND EXCLUSIVE RESPONSIBILITY FOR ENSURING THAT NO CLASSIFIED INFORMATION, CONTROLLED UNCLASSIFIED INFORMATION (CUI), SPECIAL ACCESS PROGRAM (SAP/SAR) REFERENCES, ITAR-CONTROLLED TECHNICAL DATA, OR OTHER RESTRICTED INFORMATION IS SUBMITTED TO GRC, LLC. GRC, LLC IS NOT A CLEARED FACILITY AND HAS NO CAPABILITY TO RECEIVE, PROCESS, OR PROTECT CLASSIFIED OR CONTROLLED MATERIALS. IN THE EVENT A CLIENT SUBMITS ANY SUCH RESTRICTED INFORMATION, THE CLIENT SHALL INDEMNIFY, DEFEND, AND HOLD HARMLESS GRC, LLC FROM ANY AND ALL RESULTING LIABILITY, FINES, PENALTIES, REGULATORY ACTIONS, OR CLAIMS. GRC, LLC RESERVES THE RIGHT TO IMMEDIATELY TERMINATE SERVICES AND DESTROY SUBMITTED MATERIALS UPON DISCOVERY OF RESTRICTED CONTENT, WITHOUT REFUND.
Intellectual Property
All deliverables become the exclusive property of the client upon receipt of full payment. Prior to full payment, GRC, LLC retains all intellectual property rights in and to the deliverables. GRC, LLC may retain and use anonymized, non-identifying excerpts of completed work as portfolio samples or for internal quality improvement purposes, unless the client submits a written opt-out request at or before the time of final delivery. The client represents and warrants that all information and materials provided to GRC, LLC are free from third-party intellectual property claims.
Dispute Resolution & Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-law provisions. ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES PROVIDED SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) UNDER ITS COMMERCIAL ARBITRATION RULES, CONDUCTED IN FAIRFAX COUNTY, VIRGINIA. THE PARTIES EXPRESSLY WAIVE ANY RIGHT TO A JURY TRIAL. CLAIMS SHALL BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY -- CLASS ACTIONS AND REPRESENTATIVE PROCEEDINGS ARE EXPRESSLY WAIVED. Either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction in Fairfax County, Virginia to prevent irreparable harm pending arbitration.
General Provisions
Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect. Waiver: GRC, LLC's failure to enforce any provision shall not constitute a waiver of its right to enforce such provision in the future. Entire Agreement: These Terms constitute the entire agreement between the parties with respect to the services and supersede all prior negotiations, representations, or agreements. Modification: These Terms may only be modified by a written instrument signed by an authorized representative of GRC, LLC. No Professional Advisory Relationship: Nothing herein creates an attorney-client, financial advisory, or security clearance advisory relationship.
By submitting payment, the client acknowledges having read, understood, and agreed to these Terms in their entirety.
Questions regarding these Terms may be directed to grcllcbusiness@gmail.com